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Warm Service

Warm Service


Please read the product user manual carefully before using it for the first time. It will help you use it safely, correctly and maintaining the pots to avoid unnecessary losses.

The quality guarantee period is within three years from the date of purchase. During the quality assurance period, under normal use, within one year, if any quality problem occurs in your product spare parts, the company will provide a free replacement service. The following situation

Do not belong to the scope of free maintenance or replacement service:

*Unable to show the purchase of a product sales invoice or receipt;

*Due to abnormal use, damage to the product;

*Used for cooking other than cooking;

*Damage caused by collision, falling, empty burning, etc.;

*Faults and damage caused by irresistible disasters such as fire and earthquakes.

For more questions, please call 400-0566-228 The warranty terms of different products may be different. Please refer to the manual.

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